Jihad Bawabiji is a computer engineer specialized in Information Management Systems who has been in the consulting business since he graduated about 12 years ago. During his career, he delivered many consulting and training projects. He is an ITIL expert, so, he implemented many IT Service Management projects based on the ITIL framework in government and private agencies.

Jihad also delivered many strategy planning and Business Process Management projects. He is an expert and professional trainer in balanced scorecard strategy planning and performance management methodology. Jihad prepared the training materials himself based on internationally recognized references.

Since he is an IT Service Management Expert and a Business Analyst, he contributed to many nationwide projects in Saudi Arabia. He provided his experience in IT service building, strategic and project planning, execution, marketing, reporting and other as an ITSM consultant, analyst, and project manager.

Jihad is a professional facilitator with more than 1300 hours of facilitation and training. He facilitated high-level meetings and workshops in multiple sectors and sizes of organizations.

He was involved in a major national project in Saudi Arabia as a business analyst and project manager.

Jihad provided his services for government, private, nonprofit and charity organizations. He joined major projects in MoL, King Abdul Aziz City for Science and Technology, Eastern province Municipality, Madinah Municipality, NADEC, King Abdullah University Hospital, King Khaled University, TVTC, SWCC, King Abdullah Project for Education Development (Tatweer) and others.